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Customer Care Consultant

Do you enjoy meeting and interacting with people? Want to join an experienced maid agency? 

We are looking for someone who can help us: 
- Liaise with overseas FDW suppliers 
- Screen and interview FDW candidates 
- Complete and publish FDW profiles 
- Attend to Customers enquiries 
- Facilitate interview between Employer and FDW candidate 
- Follow up and assist Customers with their issues 
- Work Permit applications and other relevant administrative duties 

Job Requirements: 
- Able to work independently with minimum supervision 
- Multilingual with proficiency in Mandarin / Bahasa Indonesia / Malay preferred to liaise with mandarin speaking customers and Indonesia FDWs - Proactive and always looking to improve customers experience 
- Possessing Certificate of Employment Intermediary (CEI) Basic will be beneficial 
- Experience in maid industry would be an added advantage 

If you are keen to join us, please send your CV to:

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