Why Families Trust Us
❤️ Thoughtful Matching
Every family is unique, which is why we take the time to understand your household's needs, preferences, and expectations before recommending suitable candidates. Our thoughtful matching process considers each helper's experience, skills, personality, and strengths to increase the chances of a successful placement. We also arrange video or face-to-face interviews, giving you the opportunity to interact with shortlisted candidates and gain a better understanding of their background and suitability before making your decision.
🏆 Quality Training & Carefully Selected Helpers
Quality begins with the right training. For over 30 years, our family has been involved in training and supplying professionally trained domestic helpers to Singapore, Hong Kong, Taiwan, Malaysia, Brunei Darussalam, Serbia, and Qatar. Through our close partnership with our family's network of eight established training centres in Indonesia, we have access to a large pool of trained candidates. This enables us to carefully select helpers who best match each family's needs while maintaining close attention to candidate selection, training quality, and pre-departure preparation before they arrive in Singapore.
🤝 Ongoing Support Beyond Placement
Our commitment does not end when your helper starts work—it continues throughout the employment period. Whether you need advice, mediation, counselling, or assistance in resolving issues, our dedicated team is here to support you. With native-speaking team members from Indonesia and the Philippines, we help bridge language and cultural differences to encourage smoother communication and stronger relationships between employers and helpers.
✅ Accredited, Trusted & Transparent
We are accredited by the Embassy of the Republic of Indonesia to recruit Indonesian domestic workers for employment in Singapore. Where applicable, we follow the Embassy's prescribed recruitment procedures and documentation requirements to ensure compliance with Indonesia's official regulations. By following the proper process, we help minimise the risk of unnecessary deployment delays caused by documentation or procedural issues, giving employers greater peace of mind that their helper's recruitment has been handled professionally, transparently, and in accordance with the required requirements.
🛡️ Peace of Mind with a 6-Month Warranty
Even with careful matching, unforeseen circumstances can arise. That's why we provide a 6-month warranty with up to two replacement helpers, giving you additional assurance and peace of mind after your helper begins employment. (Insurance and third-party administrative fees apply.)
🎁 Completion Bonus That Encourages Stability
To encourage long-term employment and positive working relationships, helpers who complete their full two-year contract with the same employer receive a cash completion bonus from our agency. This initiative encourages commitment, continuity, and a stronger employment track record for the helper—creating benefits for both employers and helpers.
💎 Exceptional Value, Not Just Competitive Pricing
We may not be the cheapest agency, but we believe quality service delivers greater value over time. From careful candidate selection and professional training to ongoing support after placement, our focus is on helping families find the right helper and supporting a positive employment relationship.
📚 Resources & Practical Guidance
We regularly share relationship-building tips, practical guides, employment updates, and useful resources through our website and social media, helping employers make informed decisions and build better working relationships with their helpers.